1. Introduction
Welcome to Sparta Certs ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Email address, name, and password when you create an account
- Company Information: Company name, address, phone number, and logo
- Engineer Details: Professional qualifications, certifications, and contact information
- Customer Data: Customer names, addresses, and contact information that you input
- Certificate Data: Electrical installation details, test results, and inspection information
2.2 Technical Information
We automatically collect certain technical information, including:
- Device information (model, operating system, unique device identifiers)
- App usage data and performance metrics
- IP address and location data (if location services are enabled)
- Crash reports and error logs
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service
- To generate and manage electrical certificates
- To sync your data across multiple devices
- To provide customer support and respond to inquiries
- To improve our Service and develop new features
- To ensure compliance with electrical safety standards
- To send important updates about the Service
4. Data Storage and Security
4.1 Data Storage
Your data is securely stored using Firebase, Google's cloud platform, which provides enterprise-grade security and reliability. All data is encrypted both in transit and at rest.
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- End-to-end encryption for sensitive data
- Secure authentication and authorization
- Regular security audits and updates
- Access controls and monitoring
- Data backup and recovery procedures
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our Service (e.g., Firebase, cloud storage providers)
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Consent: We may share information with your explicit consent
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Withdrawal: Withdraw consent for data processing where applicable
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information is retained while your account is active
- Certificate data is retained for a minimum of 7 years to comply with electrical safety regulations
- Technical data may be retained for up to 2 years for analytics and improvement purposes
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Compliance with Regulations
This Privacy Policy is designed to comply with applicable data protection laws, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- UK Data Protection Act 2018
- Other applicable local data protection laws
Questions About This Privacy Policy?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Company: JCCodez
Email: james@jccodez.com
Address: Tansley Lane, Woburn Sands MK17 8GH